News

Outsourcing card issuance to boost efficiency

The banking landscape is more competitive than ever. How can outsourcing card issuance boost efficiency and help banks build better customer experiences?

Woman with a mobile phone in front of a digital wall

Go Digital First: make phygital work

Digital First needs to be part of every bank’s phygital strategy. Tech-savvy customers demand as much in their search for the best experience.

A young couple having a mobile phone and a credit card in their hands

The future of banking: phygital use cases

Phygital customer experiences enable banks to offer the best of both physical and digital.

Woman shopping online with credit card using mobile phone.

Designing digital banking for different demographics

Customer journeys that strike the right balance of physical and digital are key to appealing to different age groups.

Young woman sitting at beach at night, looking at her mobile phone

The bank is where the customer is

The pandemic changed the way we access banking services. How can banks leverage technology and develop their physical presence to maximize user experience?

Confident young businesswoman using mobile phone in front of highrise financial towers in Central Business District on a fresh bright morning

The perfect customer journey in banking

As discussions surrounding the intersection of physical and digital intensify, the right approach will be instrumental for banks to evolve customer relationships and improve customer loyalty.

Handshake between two men and a woman in a sales situation

Driving phygital banking transformation

At G+D’s DCX event, digital payment expert Richard Turrin and G+D’s Gabrielle Bugat came together to discuss phygital transformation.

Are banks ready for the phygital future?

Discover what banks think about the trends at the intersection of physical and digital banking, from developing a cohesive customer journey to ensuring a physical presence.