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Products Card Issuance Services

Our ecosystem of products and services that make the most of a phygital world.

The gap between a new card being approved and delivered no longer results in customer frustration.

Instant issuance lets customers print their physical card in-branch, at a kiosk, even start with a virtual card in their phone. Zero delay – and high customer satisfaction.

Card activation, card renewal, card personalisation: there are many touchpoints where customer engagement can be maximised.

Smart issuance puts them to work for you, with front-end apps and back-end infrastructure that connect every milestone on the customer journey and turn it into delight.

The payment card is an important link to your brand. No matter if your customers have opted for a credit card or debit card. Today payment cards offer so much more than just the key to fast and secure payment. Personalization, card material and many other physical and virtual services play an important role for both the cardholder and the card-issuing bank.

Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.

3d model: a person hands over a credit card to another person

Convego® Instant Issuance Branch

Lets your staff print payment cards in minutes right there in the branch when the customer visits, no shuffling or searching through a stack of preprinted carriers.

3D model showing a customer at an issuance kiosk

Convego® Issuance Kiosk

Customers can securely self-print their own cards wherever you put a kiosk–in-branch, in a mall, at an airport, wherever you choose. Extending your network, extending your brand.

Illustration of a cell phone with a payment card and an icon with a checkmark

Convego® Now

A digital twin of the customer’s card is created and made available right there in your banking app, ready to use while the physical card is on the way. And usable as a back-up at any time.

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Convego® Connect UX

Inventory management for a phygital age. Monitor and manage card levels throughout your service infrastructure, with detailed dashboard information per-market and per-location.

Illustration of payment cards in digital and physical form

Convego® Connect APIs

Secure and trusted Applications Programming Interfaces your own developers can use according to your needs–all compliant with Open API standards.

3D model of a smartphone showing a credit card and the text Do you want to activate your new card?

Convego® eActivate

Smarter authentication and security sends the customer their PIN without needing a physical advice letter, through website, mobile app, or simple SMS.

Illustrations of a letter with a payment card and a hollogram of a woman

Convego® Relate

Deepen customer engagement, with customized QR codes, personalized text, and timely offers on the one communication sure to be opened: the card carrier letter.

3D model of a credit card and various symbols for customization

Convego® Card Designer

Next-level customer delight that builds share-of-mind and share-of-wallet: offer customers a chance to design their own payment cards … from stock images to their own photos.

Illustration of mobile phone with digital payment card

Evolving security: Convego® tap

Answer evolving SCA guidance on two-factor authentication, with a compliant activation and authentication method that doesn’t need a branch visit.

Illustration of person receiving new card

Managed Card Issuance

Let us manage your card issuance. This puts you as the issuing bank in the enviable position of being able to dedicate yourself completely to your core business and manage relationships with your cardholders.

3d model of a pay3d model: two persons sitting together with a payment card in the backgroundment card and two persons sitting together

Issuance for Partner

Our scalable Convego Issuance Partner solutions enable you to access a wide range of our card services – including a unified software environment for the shopfloor. You can buy cards or modules from us, but you do not have to worry about the related landscape of distributed machines and software.